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Can I get notified of replies to a thread?

  • FAQ

Want to see future replies to a thread that you’ve marked done?

We call this “following” a thread.

‍

Once you mark a thread ✔️Done, future replies to that thread will skip your inbox altogether. This keeps your inbox from getting cluttered with irrelevant updates.

‍

You’ll only be notified of replies to threads:

  1. where you’ve sent messages or replied
  2. where you’ve been @mentioned,
  3. in direct messages (DMs) or group DMs,
  4. or that you've explicitly followed.

Follow a thread to make all future replies appear in your inbox.

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Click on the sidebar button at the very top of the Dispatch Title bar to toggle it open/closed. Or press [⌘⇧D].

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Every channel has a “Default Inbox” where messages from that channel will go.

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Yes, you have a Rule that moves any thread you're mentioned in to the Important Inbox.

If I have multiple open messages in a channel, can I take action on one at a time?

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Yes, click on a group to expand it and see each individual thread. From there you can take action on one thread at a time.

Can I switch focus between the Inbox and Slack?

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Keyboard Shortcuts
Focus & Selection

Press Escape [Esc] to focus the Inbox and Return [⏎] to focus Slack.

Is there a hotkey to clear out all open threads in an inbox?

FAQ

Hotkey to clear out all open threads in an inbox.

Is there a hotkey to switch between inboxes? i.e. Important vs Other

FAQ
Keyboard Shortcuts
Navigation

These are the hotkeys to switch between inboxes.

Do I still use Slack on mobile / on my phone?

FAQ

When you’re on your phone, use Slack like the "mobile companion app" to Dispatch on the desktop.‍

Can I get a thread that I've marked done back in my inbox?

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getting a thread that's marked done back to your inbox

How can I group all open inbox items by channel?

Focus & Selection
Inbox Items
FAQ

A few tips to help manage your inbox: Group by Channel, Select All [⌘A], and more.

What are Rules?

Rules
FAQ

Rules are IF/THEN statements that you can use to automate your inbox triage.

Is there a way to add a message to an inbox manually?

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Inbox Items

Move an message to a different inbox or move a ✔️Done message back to your Dispatch inbox.